network management services

 

We use a proactive approach to managing networks. Daily or Weekly checks ensure that small problems do not become big ones and stop productivity. You tell us how much or how little you want us to do. Remote access is the primary method of maintaining your systems and helping end users.  We will stop by your office from time to time but the best IT folks are the ones you never see.

We offer managed service plans which allow you to easily budget your IT needs.  Through this pre-payment program; businesses can retain flexibility on exactly how your IT labor costs are expended. You can also give us free reign to keep the network maintained and upgraded as need be. Service plans allow businesses to pre-purchase block units of labor. Block-unit pricing is not dependent on the technical qualifications administered by our technical services team, such as technician, engineer, administrator, or consultant.

Clients are free to call us at any time to schedule IT administration services and proactive maintenance support. Network engineers are on-call 24×7 to honor service-level agreements, virtually ensuring that coverage-levels and response times are met.

If you have a question related to any of our services don’t hesitate to call us at 206-923-8986 or send us an e-mail at info@darkstarnetworksllc.net.