Q: What kind of response time can you give to a client?
A: We respond to all requests within minutes via email, phone, or remote access.
You can contact us via text messages, email or phone anytime 24x7x365.
Q: What kind of support/maintenance packages do you offer?
A: We offer monthly maintenance service and support packages. There is no generic package. We custom tailor packages to fit your needs.
Q: What are your support center hours of operation? I may need to call in the off hours.
A: We operate on a 24 x 7 x 365 schedule to cover any request anytime.
BILLING & PAYMENTS
Q: What kind of billing & payment options do you offer?
A: We accept payment by cash, check and credit card. We bill upon completion of projects, end of month billing for those with regular service & maintenance packages.
Got a question? Drop us a note!