Q: What kind of response time can you give to a client?

A: We respond to all requests within minutes via email, phone, or remote access.
You can contact us via text messages, email or phone anytime 24x7x365.


Q: What kind of support/maintenance packages do you offer?

A: We offer monthly maintenance service and support packages. There is no generic package. We custom tailor packages to fit your needs.


Q: What are your support center hours of operation? I may need to call in the off hours.

A: We operate on a 24 x 7 x 365 schedule to cover any request anytime.


Q: What kind of billing & payment options do you offer?

A: We accept payment by cash, check and credit card. We bill upon completion of projects, end of month billing for those with regular service & maintenance packages.

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